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Hours of Business: We are a very small team of one and a half, and we only process orders when we are in the office, which is usually Wednesday – Thursdays, the rest of the time we are selling dog shows or driving to and from them (see Events page for where we are).

Postage: Please note we send our orders via Australia Post and that postage is NOT included in your order.
We work out postage for each order individually as there are so many variations in products and destinations and we like to make it as cost effective for you as possible.

We will sending you an email & a PayPal request when we process your orders with your postage separately, we usually do this when we are in the office usually Wednesday – Thursday’s each week.

Collars and Coats: Coats and collars are hand made and take up to 14 days to make, so please allow time for this and then postage time on top of that.

Please contact us if you could like our Direct Debit details.

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