The Wolf's Den – Affordable pet products for dog lovers

Welcome to the Wolf’s Den Pet Products

Postage costs are not included in your order.

Postage on your order is calculated AFTER the order has been placed, based on best price for your address and the volume / weight ordered. You will be sent an email and a PayPal request with the amount when we are in the office which is usually Tues – Thurs each week.

Welcome to The Wolf’s Den

Covid 19 Update

As are all Businesses we are taking preventative measures to ensure there is no contamination of goods that leave our premises. We are using a virocide to regularly clean all surfaces, we have put in place with our couriers a daily non contact pick up / drop off procedure and are restricting our Postal deposits to multiple parcels only. When the cost is not too great a difference we will use courier rather than Auspost to speed up delivery for some areas this is not possible but we will advise where we can in our emails with the postage costs.

General Information

Please note that first and foremost we are a Dog Show Vendor – this means a lot of the time we are not here to process your order as we are away at shows – please check our events page if you are not sure. Whenever we are home we work very hard to process your orders in a timely manner. We do not work Mondays as Mondays are when I place all the stock orders, do housework, shopping etc and or drive home from a show. We work every other day of the week whether it be here or at a show so please show patience, we are working as fast as we can.

Please find on our site the following items for you and your pet’s pleasure:

* Premium UK Vetbed – Non Slip & Greenback in a wide range of patterns and colours
* Polar fleece Snuggle Rugs for those that like scratching around or like to be covered in a huge variety of patterns
* Cosy double Polar Fleece zip up Vests that are warm for you pet and hard to get out of
* Double Polar Fleece Reversible coats for those who like to change what they wear (no zips)
* Chamois Cool Coats and Mats – for those hot summer days
* A large assortment of All Australian dried treats
* A huge range of toys to keep your four legged friends entertained
* A massive range of Grooming products
* Our new range of soft crate mats
* Medicinal products
* Rope Walking Leads for comfort and ease of use with Marine fittings for no rust
* Show Accessories including Buckets / Coop Cups, Check Chains, Show Leads, Baitbags, Armbands, Gazebo Mat Bags, Trolley Wraps, etc.

Proudly handmade

Collars, Lead, Coats, Mats and Snuggle Rugs: Coats and collars are hand made and take up to 14 days to make, so please allow time for this and then postage time on top of that.

Feel free to email us in the meantime if you have any questions: customerservice@thewolfsden.com.au

Postage

Delivery Costs: Please note we send our orders via Couriers (as Australia post has become too expensive) and that delivery costs are NOT included in your order price. We work out delivery costs for each order individually as there are so many variations in products and destinations and we like to make it as cost effective for you as possible. We will then send a separate email advising costs & a PayPal request / direct deposit details. We usually do this when we are in the office (usually Tuesday – Thursday’s) each week. An estimation of postage costs per region by weight is on the Post & Pack page.

Opening Hours for customer service

Please note that as we work weekends at Shows / Trials, we do not work Mondays at all. Please email anytime and we will endeavour to get back to you within 48 hours (except on weekends when we are away). Feel free to visit us anytime at Shows, see the Events Page for details of where we will be. We do not provide a phone number anymore due to too many inconsiderate people thinking it is ok to ring in the middle of the night.

About us

Annabel is a long term pet lover, breeder, show and trial competitor with her beloved Staffordshire Bull Terriers and she was a part time time Veterinary Nurse with over 28 years experience. She runs this business out of a love for animals and the drive to want to provide quality products for owners. She forayed into this area through the inability to get quality products for her own animals, wanting to provide owners with an easy care range of products that were of a high standard designed for longevity.

She has tried to choose fun colours and products to provide a wide range of choice however if there is something you know of and would like to see please don’t hesitate to contact her.