Hours of Business: We are a very small team of one and a half, and we only process orders when we are in the office, which is usually Tuesday – Thursdays, the rest of the time we are selling dog shows or driving to and from them (see Events page for where we are).
During these unpredictable Covid Lockdown times we are working Monday to Friday.
Postage is now automatically calculated up to 6kg, over that you will be contacted with postage costs. We strongly recommend Express currently due to delays on normal post / couriers currently.
If you are having problems with the website recognising your address, please contact us
Postage: We’ve use the cheapest method of delivery – for the majority that is Australia post but if courier is cheaper then we offer that.
For over 6kg – We will send you a separate email & a PayPal request / direct deposit details when we process your orders, we usually do this when we are in the office usually Tuesday – Thursday each week.
Handmade Products: Coats, collars and crate mats are hand made and take up to 14 days to make, so please allow time for this and then postage time on top of that.
Please note we are taking all the COVID precautions with your orders. Please stay safe.
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