Hours of Business: We are a very small team of one and a half, and we only process orders when we are in the office, which is usually Tuesday – Thursdays, the rest of the time we are selling dog shows or driving to and from them (see Events page for where we are).
Please note postage is billed separately (via paypal) AFTER your order is paid for.
Postage: We’ve started using couriers to deliver our goodies to you.
Dear lovely customers, due to the changes in the Australia Post system we will no longer be using them except where products will fit in prepaid satchels as it is too costly for you. So please provide a full address rather than PO boxes as couriers don’t deliver to PO boxes. Please have patience with us while we get used to this new system and iron out any bugs.
We work out postage for each order individually as there are so many variations in products and destinations and we like to make it as cost effective for you as possible.
We will send you a seperate email & a PayPal request when we process your orders, we usually do this when we are in the office usually Tuesday – Thursday each week.
Collars and Coats: Coats and collars are hand made and take up to 14 days to make, so please allow time for this and then postage time on top of that.
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